Missing years
I submitted my 2021/22 pension form/certificate by the deadline of 28 February 2023. When can I expect for this to be updated on Pensions Online (POL)?
All submissions made accurately and in full to PCSE by the deadline were processed in time for the annual Total Rewards Statement (TRS) refresh in August.
If we were able to successfully process your 2021/22 Type 1 or Type 2 annual certificate, and your record was up to date for previous years, your Total Reward Statement (TRS) or Annual Benefit Statement (ABS) should be showing as updated to 31 March 2022.
If there is a gap in your record i.e. a certificate from an earlier year has not been submitted (or hasn’t been processed), your TRS / ABS will not be updated as the NHS Pensions system can only be updated in sequential year order.
Can we still submit Type 1 forms for missing years i.e. 2021/22?
If you are aware of any previous years that are missing certificates, please submit the appropriate form for the missing year via PCSE Online. If you have downloaded an Excel form from the NHS Pensions website, you can submit via the GP Pensions contact us form.
Will the 22/23 certificate be accepted if the previous year's certificate says it hasn't been declarated?
You can submit your 2022/23 form, and it will be processed. However, pension records can only be updated sequentially.
This means that, if any certificates from previous years are missing, contributions for the most recent years will not show on the NHS Pensions system.
For instance, if a certificate is missing for the year 2015/16, then the Total Reward Statement (TRS) will only reflect the pension figures up until 2015, even if the certificates for more recent years have been submitted.
If you are aware of any previous years that are missing certificates, please submit the appropriate form for the missing year.
The listing screen shows 2015/16 is missing. I've contacted PCSE in the past, but nothing has been resolved. e tod ate
If you have previously submitted your 2015/16 certificate (or any other year that is showing as missing) and have and active case reference, please contact us to ask for an update.
If you need to contact PCSE please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries
On PCSE Online, I can see my employee contribution statements/annual statements until 22/23. On NHS Pensions, the benefits statement only goes to 2019. Why do NHS pensions say that 20/21 and 22/23 are outstanding?
The NHS Pensions system (Pensions Online) can only be updated in sequential order, so if there are any years without an approved certificate, this causes a gap in the member's record.
If you can see there are now no missing years on PCSE Online, please contact PCSE to request that we check that you record on the NHS Pensions system has been fully updated based on the approved certificates showing on PCSE Online.
Please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries
I can't see a form I've completed, the last one is 21/22. Some previous years say initiated, but I know they are not completed, how can I redo those years?
If any years are showing as already initiated in the Type 1 or Type 2 screen, you need to go the Listing Screen button to see forms that are in draft status or have already been completed or processed.
If this doesn't resolve the issue then please contact PCSE. Please visit the link below, this page shows all ways you can contact us. https://pcse.england.nhs.uk/contact-us/gp-pensions-enquiries
I am a few years behind in submitting Type 1 certificates, and am now retired. Can I submit previous years of Type 1 online?he same method and how long until I can claim my pension?
Yes, you an submit any missing annual certificates via PCSE online.
Information on the Retirements application process is available on the PCSE website here