We want to change the address patient records are delivered, how can we do that?
A redirect of medical records to a branch site can be requested via the Contact Us form, selecting Medical Records Movement enquiry.
Can we request an additional CitySprint collection for medical records at our practice?
To request an additional CitySprint collection for medical records, please email pcse.adhoc-mr@nhs.net.
Please note there is a charge for this service.
CitySprint haven’t collected the records
CitySprint perform weekly collection and deliveries to all practices. It is likely that they will collect the records during the next scheduled visit. If CitySprint do not arrive on the next scheduled collection / delivery date, please visit the Contact Us page and complete a new Medical Record Movement enquiry.