Existing Performers

PCSE Online requires you to either consent or decline to have your details shared with your LRC*, so that your Performer List records can be updated.

You can consent or decline by scrolling to the bottom of the Personal Details screen and there will be some text which states “I CONSENT TO NHS ENGLAND ROUTINELY SHARING MY DETAILS WITH THE RELEVANT LRC”. Click "Yes" if you consent, or click "No" if you decline. 

If you are still experiencing difficulties in updating your Performer List record, please get in touch using the Performer List contact us form. 

For more information about LRCs, please click here.

If you've submitted a request to leave the Performers List, but your details are still showing on the PL website, this could be due to different reasons.

• 'Awaiting NHSE' status

If your case is showing 'Awaiting NHSE' status, this is because your local NHSE region has not yet accepted or rejected your request. You can contact them for an update.

• 'In Progress' status

If your case is showing 'In Progress' status, PCSE are dealing with the case. You can contact PCSE to ask for an update on the case.

• Future effective date

If your effective date to leave is in the future, your case will be processed on or after the effective date.

If you need any further information, please contact PCSE.

If your withdrawal date has not yet taken effect, please log into PCSE Online:

• click the green performers list button
• choose 'Change History'
• click the blue 'Retract' button next to your withdrawal case
• select 'Retract'
• click ok on the pop up that appears 

If your withdrawal date has taken effect, and your case is yet to be resolved, please contact PCSE using the Performers List New Enquiry contact us form, so that we can update your records.

Performers no longer need to tell the PCSE Performers List team if they have taken or wish to take 24 hour retirement/Retire and Return. 

You will need to notify the PCSE Pensions Team about this, using the GP Pensions contact us form. Please use the GP Pensions New Enquiry form, and select 'Retirement/Death in Service/Ill Health Retirement' from the Pension Query drop down list, and then select 'Query'.

A practice needs to submit an Estimate of Pensionable Pay/Earnings for the upcoming finanicial year, for every salaried, principal and non-GP partner at their practice, by 31 March. This ensures the pension contributions taken for each GP are accurate. The Estimate form in PCSE Online will auto-populate from with the detail of all current GPs for whom the practice has completed a Joiner form. The practice should enter the pensionable income and tier rate for each GP.

It is important that the Esimate is as accurate as possible, to avoid large adjustments when end of year certificates are reconciled.

If a Salaried GP's estimated income for that financial year changes during the year, the practice needs to submit a Salary Change form. The salary change does not have to happen at the start of the year or the start of the month, it can happen at any point in the year. The practice will need to select the Salaried GP from the list, enter the start date of the salary change, enter the new pensionable income amount and select the tier rate. Tick to confirm the changes and submit.

If a Principal GP or non-GP Partner's salary changes throughout the year, it is best practice to update the Estimate form with the change of income and tier rate. 

The most important action for a practice to take when a GP who is a member of the NHS Pension scheme leaves is to complete the Joiner form. This will stop any pension contributions being taken in error.

With regards to the Performer List element, it is the responsibility of the GP to keep their Performer List record up to date in PCSE Online. Retirement or withdrawal from the Performers lis, both instigated by the GP, or death in service mean that the Performers List will be updated accordingly. Unfortunately, outside of those processes neither the practice or PCSE have the access to GP Performer records to instigate the change required to detach them from your practice. 

Changing your status as a GP needs to be completed by the Performer in PCSE Online. This change can take place at your current practice or if you are moving to a new practice.

Submitemployment change in PCSE Online
Log into PCSE Online, navigate to the Performer dashboard, and select Employment Details. If you are joining a new practice, select Yes to 'Are you terminating your employment at this practice?'. You will need to enter your new practice details and select Yes to 'Are  you changing your Prinipal or Salaried status at this practice?', select the appropriate option and submit.

If you are staying at your current practice, select No to 'Are you terminating your employment at this practice?'. Next select Yes to 'Are e you changing your Prinipal or Salaried status at this practice?'. You can then select the appropriate option and submit.

Approval of employment change
Any change which involves a Principal GP (to or from) will require approval from both the practice and the ICB.  This also requires a contract variation, which needs to be initiated by the ICB. 

The store needs to set up its User Administrators first. These User Administrators can then select the Performers that are relevant to their store.

Only once this has been done can ophthalmic performers use the online service.

You should contact your Head Office to find out more.

You can request that the Performers List team investigate this via the online enquiry form. Select ‘Performers List’ as the subject enquiry type and complete the information requested. Please include a description of the issue in the message box when prompted and include your Regulatory Body and Performers List numbers in the communication.

Primary care providers should speak to your NHS England local office to confirm the status of a performer in the absence of them being evident on the Performers List for England website.

You will receive an email from PCSE asking you to check PCSE Online to view the changes made to your Performer record.

If your change involves a change of practice, status or number of sessions worked, yes.

Once your change has been approved on PCSE Online, you will need to submit a new Estimate of Pensionable Profit form. This should be submitted to PCSE using the online enquiry form.

This depends on the type of change you are applying to make.  If you are changing your practice this will require approval from your NHS England regional team or ICB.

If you are resigning, retiring or taking 24 hour retirement, you'll need to notify us via the Performer Home page on PCSE Online. 

• Click on the Withdrawal from the Performers List option on the left hand menu
• Enter the date the withdrawal is effective from and the reason for withdrawal e.g. Resignation, Retirement or 24-hour retirement
• Press submit

Medical Performers submitting a withdrawal notification

When a medical performer submits a withdrawal notification, the request progresses through an approvals process:

• PCSE teams will ensure the practice is correctly registered on PL PCSE portal and assign the request to a PCSE case officer
• This will then trigger the approval process
• The case will go to the practice and the local office for approval
• If the performer is a partner then it will also go to the CCG once the practice has approved the request
• Once all approvals have been received the performer will be notified that their Withdrawal has been approved and their name will be withdrawn at the effective date of withdrawal

Other Performers submitting a withdrawal notification

If a dental performer, ophthalmic performer or a medical performer who is a locum and unattached to a practice submits a withdrawal case then the request will go straight to the local office for approval.

Once approved the performer will be notified by email that their withdrawal has been approved and their name will be withdrawn on the approved effective date.

Support

You can find more detailed information on the withdrawal process in our user guide here.

• Pending – Change request has been submitted for processing
• Assigned – Change request has been submitted and PCSE will process the request. You will receive an email notifying you when a decision has been made.
• Awaiting NHS England Decision – Change request has been submitted and is with NHS England for consideration. You will receive an email notifying you when a decision has been made.
• Closed – Change request is complete.

You can do this via the “Home Screen” on PCSE Online. Visit the Performer list page for your profession, and download the Performer Management User Guide for further details.

You need to be registered to use the PCSE Online Performer List service.

You can make changes to the following details via PCSE Online:

• Personal details
• Employment details
• NHS England Local Office details
• Status/Performer Type

You can also withdraw from the Performers List via PCSE Online and apply for 24hr Retirement (Medical Performers only).

PCSE Online is designed to be user-friendly. However, if you need support, visit the Performer List page for your profession and download user guides,

If you are not already registered to use PCSE Online, details on how to register can be found here.

If your organisation is known to PCSE, you have already been registered and sent a verification email from pcse.noreply@nhs.net, to complete your registration. Please check your junk/spam folder.

If you need further assistance, go to Contact us, choose Register for PCSE Online and complete an enquuiry form. 

You should log into PCSE Online, and check the information displayed is correct. 

You can update your Performer record - personal details, employment details, status etc - via PCSE Online.

If you do not have access to PCSE Online, visit the Performers Lists page and select your profession. From here you simply need to select 'New Performers' and go to page 6 in the 'Performers List application guide'.

Performers List changes are made through PCSE Online.

If you're not registered for PCSE Online, click here to find out how.

If you are registered, please go to log in page here.

For support on how to make changes to your Performer list details, please visit our Performer List pages.